Who We Are and What We Do?

This is the Privacy Policy of Rayavadee Thailand.

The Rayavadee Thailand website is owned and operated by Richard Underwood & Uraiwan Greer who are committed to acting in compliance with the General Data Protection Regulation (GDPR) and Data Protection Act 2018. ICO Registration pending.

Our Lawful Basis for Processing Personal Data

The main purpose we use your data for is to allow our clients to provide you with information about properties and services which we think may be of interest to you and/or to maintain any existing relationship they may have with you. Such information may be provided by marketing communications or limited advertising which is tailored to your potential needs and interests.

In accordance with the General Data Protection Regulation (GDPR) we can use personal information where the benefits of doing so are not outweighed by the interests or fundamental rights or freedoms of individuals.

Where you have given explicit consent for marketing, that is the lawful basis for processing. Otherwise, where there is a legitimate interest for sharing your data, that is the lawful basis for processing.

How Do We Use Your Data?

Rayavadee Thailand does not share your data with third parties other than with reagrds to helping our customers in the property purchase process. Such as solictors, property agents, vendors or purchasers involved in the property transactions or chain. We may occasionally communicate with you via email, mobile or landline or post where we believe there to a legitimate interest in sharing property or property related offers that we believe will be relevant to you or necessary for you to find, select and your property search and or purchase.

Details, offers or property sharing your data with selected third parties : Rayavadee Thailand will select the most relevant offers and property details based upon your specific requirements, which helps us to ensure that the properties and services offered by us and our clients are relevant and tailored to your responses and what is known about you.

Marketing communications may be through the following channels:

• Postal / Mailing Marketing
• Online / Digital / Email
• Telephone / Mobile

The information we process can include details such as:

• Name
• Address
• Date of Birth
• Contact Information

Rayavadee Thailand does not process or use data relating to any of the following information:

• Racial or ethnic origin
• Political opinions
• Religious or philosophical beliefs
• Trade union membership
• Genetic or biometric
• Bank account details, except where express permisision obtained
• Medical histroty

Data Retention and Security Controls

In accordance with the GDPR, personal data shall be kept for no longer than is necessary for the purposes for which it is being processed, We retain the permission to hold the data for marketing, trace and analysis purposes until we are advised by the Data Subject that they no longer want us to process their data.
We are aware of the importance of safeguarding the information under our control and endeavour to take all reasonable steps to protect it.
However, providing information and transacting over the internet has inherent security risks, and we cannot be held responsible for any breach of security which is outside our reasonable control or not due to our negligence or wilful default.
Rayavadee Thailand rarely transfers any data outside the EEA (European Economic Area), but where this does occur we execute using established Safe Harbour agreements or model contract clauses, in order to ensure that our suppliers and clients maintain the same high standards for data security that regulate in the EEA.

Your rights under GDPR
Rayavadee Thailand respects your rights to your personal data. The GDPR provides the following rights for individuals:
The right to be informed
The right of access
The right to rectification
The right to erasure
The right to restrict processing
The right to data portability
The right to object
Rights in relation to automated decision making and profiling.
For more information and advice on your rights, please visit the Information Commissioner’s Office (ICO) website on www.ico.org.uk

Updating Your Marketing Preferences

If you do not wish Rayavadee Thailand to use your personal data for direct marketing or communication, relating to our client’s goods and services, you have the right to withdraw your permission at any time and can unsubscribe by undertaking any of the following actions:

E-mail us on: hello@rayavadeethailand.com

Write us at: Rayavadee Thailand, 62 Marvell Way, Wath-Upon-Dearne, Rotherham, South Yorkshire, S63 7FL

How We Use Cookies

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to analyse aggregate information. A cookie is a small file of letters and numbers that we put on your computer. These cookies allow us to distinguish you from other users of our websites, which helps us to provide you with a better experience when you browse our websites and allows us to improve our sites. The cookies we use are “analytical” cookies. They allow us to recognise and count the number of visitors and to see how visitors move around the sites when they are using them. This helps us to improve the way our websites work, for example by ensuring that users are finding what they are looking for easily. Our cookies are not used to collect personally identifiable information about you. We list below the cookies we use on each of our websites and provide a brief explanation of what
those cookies do. Most web browser settings. For more information on this, and more information about cookies in general, you may wish to visit www.aboutcookies.org. For information about how to delete cookies from your mobile ‘phone you will need to refer to your handset manual. Please be aware that restricting cookies is likely to impact on your ability to use our websites effectively and may make areas of our websites inaccessible or inoperable. The cookies we use are as follows:
utma (Unique visitor cookie)
utmb (Session cookie)
utmz (Campaign cookie)
utmv (Visitor segmentation cookie)
utmx (Google website optimizer cookie)

How Can You Access the Information We Hold About You?

You must make a Subject Access Request (SAR) to access information that we hold about you.

You must contact us directly to make a SAR.

For us to process your request it is our responsibility to identify you and be satisfied that you are the individual whom the data relates to. You cannot make a SAR on behalf of someone else unless you have the required written authority or demonstrable Power of Attorney.
You can make a Subject Access Request by the following ways:

E-mail us on: hello@rayavadeethailand.com

Write us at: Rayavadee Thailand, 62 Marvell Way, Wath-Upon-Dearne, Rotherham, South Yorkshire, S63 7FL

With any SAR you must include the following information:
First Name
Surname
Full Address
The channel from which you have received marketing communication e.g. telephone number, email
address or postal address
A copy of a recent Utility bill (or similar) that verifies your address
When we have received the information outlined above, we will contact you via e-mail to process your SAR.
For more information and advice on your rights, please visit the Information Commissioner’s Office: (ICO) website on www.ico.org.uk

How You Can Contact Us

Write to: Rayavadee Thailand, 62 Marvell Way, Wath-Upon-Dearne, Rotherham, South Yorkshire, S63 7FL
E-mail: hello@rayavadeethailand.com

Changes to this Policy

Rayavadee Thailand reserves the right to modify or update this Privacy Policy. Changes we may make to our Privacy Policy in the future will be posted on this page therefore please check back frequently to see any updates or changes to our Privacy Policy.

Last updated January 20